Who is this for:

Those seeking to strengthen communication and leadership skills with: customers, clients, students, parents, patients, community members, friends, family, etc.

Professional staff, Case Managers, Program Leaders, and Team Managers from all industry sectors ready to cultivate a coaching mindset and skillset. Industries may include: businesses, workforce, education, human services, healthcare, community-based organizations, etc.

What is it:

A highly interactive and experiential seven-week training designed to level-up your professional skills with essential coaching mindset, models, and techniques that can be integrated into every day services with customers, clients, teams, colleagues, and organizational practices. In this in-depth training, participants learn and practice specific coaching concepts and models that:

• Build more relational and less transactional experiences
• Help themselves and others access more responsive and thoughtful engagements versus reactive and automatic engagement
• Guide meaningful conversations with measurable outcomes
• Invite more solution-focused thinking, leading to greater outcomes

Join International Coaching Federation Certified Professional Coach, Tiffany Grimes as we practice and explore how coaching can be integrated into what you do. All ECS concepts are grounded in neuroscience, research, trauma-informed care, solution-focused thinking, developmental and positive psychology, mindfulness, and emotional intelligence.

Course Outcomes Include:

• Applying coaching skills to different professional contexts that empower and motivate others while driving performance outcomes
• Encouraging others to observe and go beyond limiting mindsets to better support uncertainty and change
• Understanding and utilizing specific tools and models that assist others in accessing more resilient, creative thinking while decreasing reactivity and fear
• Expanding capacity to engage with others in more relational and meaningful ways
• Utilizing a coaching mindset as part of a professional toolkit
• Earning a certificate of achievement, strengthening your professional portfolio