A Consultative Approach to Business Services in Workforce Development

April 23, 2024 @ 9:30 am - 11:00 am

  • North Salon
  • Display all, Track Eleven, Track Fifteen, Track Five, Track Nine, Track One, Track Seven, Track Thirteen, Track Three

About Session

Session Description:
Join us for this session on Workforce Development Business Services and how to develop a consultative approach to the work. This session is designed for frontline staff engaging with businesses in their local community.

This workshop is tailored for frontline staff involved in workforce development, focusing on cultivating a consultative approach to business services. Participants will acquire the skills to engage businesses effectively, gaining insights into both internal and external business services resources within workforce development. The session aims to enhance their ability to establish deeper, mutually beneficial, and sustainable relationships with local businesses. Additionally, the workshop will feature a dedicated segment on fostering local partnerships and strategies to prevent business fatigue through the alignment and coordination of services. It provides a comprehensive framework for workforce development professionals to navigate and excel in their engagement with businesses within their communities.

Key Learning Objectives:
  1. Understand the principles of consultative engagement with businesses.
  2. Gain knowledge of business services resources within and outside workforce development.
  3. Develop skills to connect with businesses for deeper, mutually beneficial, and sustainable relationships.
  4. Explore strategies for fostering local partnerships.
  5. Learn how to avoid business fatigue through alignment and coordination of services.


Kendall Lenhares

Kendall Lenhares

One-Stop Operator/Affiliate Consultant, Oregon Manufacturing Extension Partnership
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