Business Services Consultant Certification Training (CBSC™)
Business Services Consultant Certification™ (CBSC) Training
This dynamic training is designed to provide Workforce Development Professionals with the skills and strategies they need to deliver high quality, customer focused Business Services. Attendees will be taught the four phases of CBSC process, gain tools that enable them to deliver Business Services effectively and efficiently, improving placement outcomes as well as customer satisfaction. Completion of this course provides attendees with Continuing Education Hours applicable toward their Global Career Development Facilitator credential renewal.
Training Objectives:
- 1
The four phases of business services, how they relate & build upon each other
- 2
The fundamentals of marketing, branding & messaging & the value of each
- 3
How to develop & effectively use tools to evaluate the needs of business
- 4
How to develop creative & effective solutions for businesses
- 5
Best practices for maintaining long term customer relationships using customer service & management techniques
Event Details:
Date: Tuesday, July 16th & Wednesday, July 17th
Location: Worksystems Inc. – 1618 SW 1st Ave, Portland, OR 97201, USA
Cost: $1495 per person
Space: limited to 45 people
Application and Certificate fees are included in the price.